Support

We're here around the clock

Something not working, a bet you don't understand, or a payment question? Start with the FAQ — if that doesn't cover it, reach us directly.

Live chat

The fastest route for account, payment and bet-settlement questions. Available 24/7 from the Live Support button in the sidebar.

Email

Write to support@betced.com with your username (never your password) and as much detail as possible — screenshots help. We aim to answer within 24 hours.

Bet disputes

If you believe a bet settled incorrectly, contact us within 14 days with the bet ID from My Bets. We re-grade against the official result and correct any error, crediting the difference.

Security concerns

If you suspect someone accessed your account, change your password immediately and contact support so we can freeze withdrawals while we investigate.